Isn't technology supposed to make us more efficient? Then why have I spent the entire afternoon setting up my new blackberry. Fortunately, when calling ATT tech support I got an angel aka Anna Boyle from Tulsa, Oklahoma, on the line with the patience of a saint and very midwestern "can do" attitude. What a difference from the sales person at the ATT store who was clearly disappointed that I was not buying anything new and was not ready, willing and for all I know not able to provide any help to a hapless user.
So now it's time to kick back with a glass of wine and a good book. Oh, I forgot I'm reading "The Dark Side" by Jane Mayer, a truly horrifying account of how Dick Cheney took over the government in the wake of 9/11.
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